INSK strives to make its offices, information and online services accessible to all customers, regardless of their individual needs, health status or the way they interact with the site. We support the principles of barrier-free accessibility and gradually implement solutions that simplify access to content, forms and services.

Our approach to accessibility

We are guided by the requirements of modern digital accessibility standards and principles that help make websites user-friendly for people who use assistive technologies (screen readers, zoom, keyboard control, etc.).

Accessibility is not a separate function for us, but an ongoing process: we analyze pages, improve the interface, and fix problems that may create barriers for users.

What we already do on the site

We are working to make the site user-friendly in different scenarios. In particular:

• Navigation from the keyboard: important interface elements should be accessible without a mouse, and the focus should be visible.
• Clear structure: logical headings, sequential blocks, predictable navigation.
• Readability: sufficient text contrast, convenient font sizes, correct display when scaled.
• Forms and input fields: tooltips, clear field names, error messages that don’t depend only on color.
• Images and icons: we provide text descriptions for key elements.
• Content without unnecessary complications: we write in simple language, explain the terms and stages of interaction with the service.

Known limitations

We are improving the site gradually. Some pages may contain elements that still need to be improved, such as materials or documents created earlier or content from third-party services.

If you encounter any difficulties, please let us know – we will either promptly fix the barrier or provide information in an alternative format.

When you need an alternative format or help

If you prefer to receive information in another way, we can help. We can do so upon request:

• provide a text version of the materials
• prepare a more convenient document format
• suggest the shortest way to the desired information or service
• consult by phone